Job description:

Immediate vacancy for Chat Support Executive for a Leading MNC

1. Graduate/Undergraduate both can apply .( Currently studying kindly do not apply)

2. Freshers are also eligible who is ready to work Rotational shifts.

3. Should have very good command over English ( Both written & Verbal), will be chatting with US Clients based on their requirement.

4. Should be willing to work for Night Shifts, ( should be willing to work in rotational shifts 24/7, transport is provided if the shifts falls or ends Or in between by from 9pm- 6 AM)

5. Food is provided, insurance/ Mediclaims are also provided.

6. Salary- Based on the previous CTC & can go up to 4 lakhs+ Incentives + night shift allowance.

7. Candidates who stay in Ahmedabad or those who are staying close to Ahmedabad & can go to Sarkhej for an interview only apply.

8. its a F2F interview, candidates who meet the requirement & feel that they are right fit for the position kindly apply , will get in touch with you ASAP.

9. Immediate Joiners or 15 days Notice is preferred.

Job Description:

What Youll be Doing

Are you results focused and love to help others? Do you have a passion to maximize sale opportunities? In this role, youll work effectively to service and upsell client products and services to current and future customers via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms using the "Service to Sales" methodology. Youll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, Youll

Receive customer inquiries via chat about products and services
Bring your persuasive skills to connect and close a sale with customers in a consultative matter using written communication only

What You Bring to the Role

College diploma and no direct work experience Freshers welcome
Or 1 year or more of customer service or sales experience and high school diploma or equivalent
Great written English communication skills including grammar and spelling
Computer savvy
Local resident of Ahmedabad, Gujarat or ability to immediately relocate to Ahmedabad, Gujarat. Relocation assistance available

What You Can Expect

Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Relocation assistance for those interested in joining us in Ahmedabad, Gujarat
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

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Best Regards,

Gentella Vijaya Durga

M +91 9686640353

Email: Gentella.VijayaDurga@adecco.com